Okay I thought maybe I should post about this because I noticed there are some people who are very judgemental and it is because of ignorance. Ignorance is not a bad word either. Ignorance means you lack knowledge. The word stupid means the same. So I am not using these word’s to be rude.
Let me start with saying, I shop at Walmart and I love their online store. I read reviews just for fun sometimes. So I was reading reviews for a printer, a wireless printer. Well I saw some reviewers who complained about the printer needing a USB cable to download driver’s. When duh, you need to download the driver’s so that you can connect to the internet wirelessly. You can unplug it after you install the driver’s. Even your computer needs to be plugged in before you can download the wireless router driver’s. You shouldn’t have any trouble after you download them. You can unplug the USB cable after it finishes downloading.
I don’t understand why people don’t research. Also they blame the support for not responding quick enough. When have you ever thought that maybe you are not the only one calling? Also they are human beings just like you. They are not robot’s or Superman. Give them a break come on. How would you feel if you were them?
So next time you are looking for a wireless printer don’t complain about needing to plug it in, just so you can use the driver’s for wireless connection. Think before you make accusations. Also learn some patience. Support Tech’s get too much of a bad wrap for being difficult. When they have a difficult job working to help a verity of people. Some people are not nice. Just try to imagine what it would be like for you. Give them your time instead of thinking about it as if they are giving you their time. It goes both ways when you need support. I hope this helps someone.
© 2017 By Amanda D Shelton
“Tech support can help but only if you have patience. Don’t blame the support for your lack of understanding. You have a choice to be patient or a jackass, yeahhh!”